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Myra AI Workspace Tenant Manual Updated · 01 Sep 2026

Access denied for this gateway

The gateway shows Access denied for this gateway.

Cause

Your user account or your token has no access to this gateway.

Solution

My Account view with the Tokens section and the Gateway and Rate Limit columns

My Account view

  • ► In the Tokens section of the My Account view, check which gateway your token applies to.
  • ► In the same row, check the Rate Limit column.
  • ► Contact your administration if your user account must be assigned to the gateway.
  • ➔ After the assignment, the gateway accepts your requests.