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Myra AI Workspace Tenant Manual Updated · 01 Sep 2026

The requested model is not available on this gateway

The gateway shows The requested model is not available on this gateway. Check the model id, or pick a model this gateway serves.

Cause

The selected model is not enabled on the gateway, or the model ID is spelled incorrectly.

Solution

Chat with the input field and the model selection

Chat

  • ► Open the model selection in the chat.
  • ► Select a model from the list.
  • ► Contact your administration if the model you want is missing.
  • ➔ The gateway sends the request to the provider.