The gateway couldn't authenticate with the model provider

The gateway shows The gateway couldn't authenticate with the model provider — a provider key is missing or invalid.

Cause

The key stored is withdrawn, expired, or entered incorrectly.

Solution

Gateways view

• ► In the Settings area, open the Gateways entry.

  • ▷ On the start page, click on your name at the bottom of the navigation bar.
  • ↳ The user menu opens.

  

  User menu

  • ▷ In the My Account group, click on the Settings entry.
  • ↳ The navigation bar shows the Settings area. The Gateways entry is open.

  

  Navigation bar in the Settings area

• ► Open the gateway.

• ► Enter the valid API key of the provider.
• ► In the Providers group, check the availability status of the provider.
• ➔ The gateway reaches the provider again.

Providers view